Norsolia

Help / Password

Resetting your password

Norsolia does not send email, so there is no “reset link in your inbox”. That is deliberate: there is no mail server to trust and nothing to phish.

If you are signed in

Open the studio, find the Password panel, enter your current and new password. Your other sessions are signed out.

If you are locked out

Write to us through the contact form from the email address on the account, with “password” in the subject. We confirm it is you and reset it by hand, usually within a few working days.

Keep your export

Because recovery is manual, download a data export now and then. If you ever lose access for good, your audio is still on your own machine.